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Privacy Policy

Introduction

This is the Privacy Policy for the WWF-India online shop.

World Wide Fund for nature - India (WWF-India) is a NGO, having its office at 172 B, Lodi Estate, New Delhi – 110003, which has its online portal at http://shop.wwfindia.org (the “Site”) By using (browsing or shopping on) our Site or by subscribing to or using any of our services (“Services”), you agree to comply with and be bound by the following terms of the Privacy Policy (the "Privacy Policy").

Please review the following provisions carefully. If you do not agree to any of these provisions, please do not use this Site.

The term "WWF-India" or "us", “our” or "we" refers to the owner of the Site, i.e. WWF-India. The term "you" refers to you, the user or viewer of our Site or any of the Services.

WWF-India takes your privacy seriously and does not compromise on taking stringent measures in protecting your information including user, payment and order data. We do not share your information with any third party systems.

1)  Personal Data Privacy

WWF-India keeps track of your information to offer you the best possible shopping experience.

When you register (log in), you supply your email address and a password. This allows us to provide you access to your account every time you visit our Website.

Before completing your first purchase, we also ask you for your name, phone number, email, billing and shipping addresses. This information is necessary to fulfill your order. We utilise this information only for the use and benefit of WWF-India in order to provide our best products/ services to our users. We will not pass on any of your personal information outside WWF-India’s Site without your consent.

We do not collect/store your banking information like credit / debit card/ net banking information on our server. Our Payment gateway processes the transaction through the respective banking system.

 Emails are sent only to WWF-India members/ users who have chosen to receive them (opted-in) or who have made a purchase on our website. At any time, you can notify us that you wish to stop receiving these emails. In addition, we keep a record of your past purchases, returns, and credits. We may also ask you for information regarding your personal preferences and demographics to help us better meet your needs.

If we are required to intercept, disclose, monitor and/or store your personal information: (a) by law; (b) to conduct our business; (c) to secure our systems; or (d) to enforce our own rights, we will do so in the manner as prescribed by law.

Such interception, disclosure, monitoring and storage may take place without your knowledge. In that case, we will not be liable to you or any third party for any damages howsoever arising from such interception, disclosure, monitoring and storage. In order to ensure that all our users comply with the Terms of Use, we may monitor your personal information to the extent that this may be required to determine compliance and/or to identify instances of non-compliance. To ensure that the security and integrity of our Site/ products/ services are safeguarded, we may monitor your personal information. This monitoring may include (without limitation) the filtering of incoming and outgoing electronic data messages to identify, limit and/or prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content.

2)  Cookies

Like many other transactional websites, we use "Cookies" to improve your shopping experience and to save you time. Cookies are little tags that we place onto your computer. We assign a cookie to your computer when you first visit us in order to enable us to recognize you each time you return. Cookies are used to store user preferences and to track user trends, so as to enhance your interactive experience and to generally provide you with our better services. You can set your browser to notify you whenever you receive a Cookie, thus giving you the chance to accept or reject the same. When you accept a Cookie, you agree to our use of any personal information collected by us using that Cookie.

3)  Exceptions

WWF-India may be forced to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when WWF-India, in its sole discretion, deems it necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply our Site’s Terms of Use.

4)  Our Limitations

WWF-India always strives to respect the privacy of its users. However, in a complex technology environment like ours, a defect or error in our software/ hardware might disclose your data in ways inconsistent with this Privacy Policy. In these situations, we will try to rectify the situation to the best of our ability.

5)  Security

We follow generally accepted industry standards to protect your personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6)  Changes in policy

You acknowledge that this Privacy Policy is part of the Terms of Use and you unconditionally agree that using WWF-India’s Site signifies your assent to WWF-India’s Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site. Your visit and any dispute over privacy are subject to this Privacy Policy and our Terms of Use, including limitations on damages. WWF-India reserves the right to modify the Terms of Use and this Privacy Policy, at any time.

7) Contact Information

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us at shop@wwfindia.net. We will promptly correct any information found to be incorrect.

You can also speak to us at +91 11 43516249..